I apparently did not read the ad correctly and thought Iwas oedering one tube of swissklip, but a whole box arrived. Additionally I read the ad that said I was entiitled to a free nail clipper if I wanted I said yes. I wrote to swissklip immediately to see what could be done and received an answer right away. If I took the one tube and returned the rest of the order I would receive a refund. I was dissapointed that that order included the nail cliper and said so. I was told I could keep the nail clipper which turned out to be better than any I had purchased before. I recieved the refund right away--all the while communiating with Arthur who was helpful and understanding. I have not tried he tube of swissklip long enugh to comment on its affectedness. However when I brought the 4 remedies I tried before Swissklip to my podiatrist he said throw them away but his eyes liteup with Swissklip. Teatree oil he said,suprised. This is good he said. I'm very glad I was able to remedie my error in ordering and receive such a quick and satisfactory responce. Thank you